Arriving at university

We offer a variety of online services to help you navigate your way through your studies. These services will make starting your studies less complicated.

First steps

Page view: Activation of your university ID

Activate the university username

The university ID is necessary for access to nearly all online services of the HHU, such as for checking emails. Please keep the email containing the activation code safe, in case you need to access it later. You can find a guide on this at the ZIM Wiki.

Contact

Helpdesk
+49 211 81-10111
Send Email
Building: 25.41
Floor/room: 00.53

Quick start

Activate HHU Card

The HHU Card is activated through HHU's Identity management system::

Log in to our Identity Management with your student ID number or university username and the password you have set.
Go to the tab 'Anwendung' ('Application') in the top menu bar
Open the tile named 'HHU Card' (or 'HHU Card Renewal' in case of loss or replacement)
Is the name on the card correct?
- In case of errors contact the Student Service Center
- Otherwise tick the box
Click the button ‘Aktivieren der Karte’ (alternatively 'Aktivieren der Folgekarte')

Activate HHU Card

Wi-Fi

Connect to eduroam worldwide by downloading the easyroam certificate: For Windows, Linux, iOS and Android, it can be easily managed via the Easyroam app. For macOS and some Linux distributions, the installation must be done manually.

Email

You will receive a personal HHU email address in the following format: firstname.lastname(at)hhu.de You can access your mails by using email clients as well as in your web browser. Log in using your university ID and the password you created.

MFA

To increase information security, HHU relies on multi-factor authentication. MFA effectively protects your accounts from unauthorized access through an additional identity verification.

Using online services with the student portal

The login page for the student portal can be found at:

studierende.uni-duesseldorf.de.

As a username, enter your university ID and the corresponding password.
This gives you direct access to important information and useful services regarding your studies in general, your individual degree program, and other platforms such as: HIS-LSF, ILIAS, CASUS, CASIM.

Student portal

The student portal offers a uniform web-based user interface for the study-relevant systems of the HHU. For example, you can register for exams here.

HIS-LSF

LSF stands for "Lehre, Studium, Forschung" (Teaching, Study, Research) and is the web-based electronic course catalogue of Heinrich Heine University Düsseldorf.

ILIAS

The web-based learning platform ILIAS is the eLearning system provided centrally for the HHU by the ZIM and is available to all teachers and learners.

Communication & Collaboration

In the ZIM building, there are public workstations on the first floor that can be used by students. There are power outlets at the desks in the lobby. The computer workstations are managed by the library. To use them, log in with your university ID.

To get in touch with other students and lecturers, the Rocketchat of HHU is suitable, which is already used in many courses.

Every student can also use the campus cloud Sciebo free of charge.

RocketChat

This communication program is organized into channels where groups of users can exchange information on current topics in real time.

Sciebo

Sciebo is the NRW cloud storage service based on Owncloud software, which offers 30 GB of free storage to all members of the HHU.

Responsible for the content: ZIM